Support

Eduin is a school management platform for secondary schools — attendance, assessment, timetabling, discipline, and reporting, on the web and in the mobile apps for Android and iOS. Accounts are created by each school; there is no public sign-up.

I cannot sign in

Your Eduin account is issued by your school, and your school administrator can reset a password, correct an email address, or reactivate an account. That is the fastest route for anything to do with access.

If you know your email address and the school still has your account, use Forgot password to send yourself a reset link.

Contact the Eduin team

For anything your school cannot resolve — a fault in the app, a report that will not generate, a question about the platform — write to [email protected]. We answer support email on business days.

Tell us, so we can act without a second round trip:

Your school and the email address on your account.
Whether you were on the web app, Android, or iPhone or iPad.
What you were doing, what you expected, and what happened instead.
The date and time it happened.

The mobile apps

Eduin for Android and iOS needs a network connection to reach your school's data. Roll call and mark entry keep working offline and sync when the phone is back on a network. Notifications and fingerprint or face unlock are both optional, and the app works with either or both switched off.

Privacy and your data

Our Privacy Policy sets out what Eduin collects and how it is protected, and Account & Data Deletion explains how to have your account and data removed. Privacy requests can go directly to [email protected].